Terms & Conditions - Online Digital English Courses

In purchasing an Online Digital English Course with us, you accept the following Terms and Conditions.

An Online Digital English Course is defined as an English course that you have purchased via this website or provided link.

All Online Digital English Courses can be accessed via a web browser or by downloading our app from the Apple Store or Google Play Store.

Digital Certificate

All courses include a free PDF certificate, issued on achieving a 70% pass mark . The certificate will be sent to you via email.

Making changes

You may be able to change your course within the first 14 days. This will be at the discretion of m2r Education and will be on a case by case basis. Please contact us if you wish to do this.

Prices

m2r Education reserves the right to change any of the prices, service or other particulars contained on the website at any time.

Payments

All payments for our Digital English Courses must be made in full either by Paypal, Debit/Credit Card, Bank Deposit or by Bank Transfer. Once we receive payment you will be sent an email with confirmation details of the payment and instructions on how to activate your course.

Completing the Course, Validity and Certificate

You will have either 4 or 12 months to complete the course, depending on your purchase and 90 days to activate your course. On a successful (70% pass mark) completion of the course you can print off your certificate for free. This will be sent to you via email.

Failing the Course / Course Extension

You can attempt the course as many times as you like within the purchased timeframe. If you wish to extend this timeframe please contact us and we will arrange. The cost to extend will depend on whether you wish to extend for 4 or 12 months.

Refund Policy

If for any reason you do not wish to continue with the course and you notify us within 14 days from the date of purchase you will be entitled to a full refund. You will receive the refund within 14 days.

Technical Queries

For all technical queries you can send a message via your web browser or via the app. If you are still unsure then you may contact us.

Data Protection

In order to register and receive or use the services on our website, you will be required to submit some personal information, such as your name, your postcode and email address.

We have a legal duty to ensure that we keep your personal data safe and secure, in accordance with the Data Protection Act 2018. We will not share your personal information with anybody else without your knowledge, unless we are required by law to do so. For more information please see our Privacy Policy.

Complaints

If you have any dissatisfaction regarding your course, then this should be reported to us immediately. You can view our complaints procedure here.